All the Tools You Need...
All the Support You Need to Use Them
EasySite was founded on a simple promise: if someone can't figure out how to use it, we've failed. Twenty years later, that's still how we think about support.
Whether you need help getting your first site started, want someone to review your design before you publish, or just have a quick question — we're here to help make it easy.
3 Ways We Help You Get Online
Self-serve with guidance
Use EasySite's guided setup wizard, built-in tooltips, video tutorials, and knowledge base articles to build your site on your own timeline — with answers always a click away.
Real human support
Phone and email support whenever you're stuck. Talk to a real EasySite team member who knows the platform in and out — not a chatbot reading from a script.
Done-for-you services
Need your site professionally set up, designed, or launched? EasySite's team can do the work for you. Tell us about your business and we'll build it — you focus on running it.
Built to Be Figured Out — With Help When You Need It
EasySite's platform is designed to be intuitive from the first click. But every builder has a learning moment, and we've made sure you're never stuck for long.
- Guided AI setup: Describe your business or connect your Google Business Profile — EasySite does the rest. Most users have a complete draft site in under 5 minutes.
- Video tutorials: Short, step-by-step screen recordings covering everything from choosing a template to publishing your first page to setting up your domain.
- Knowledge base: A searchable library of how-to articles covering every EasySite feature, written in plain language — not developer documentation.
- Template previews: Every EasySite template comes with a full-page live preview and a setup checklist, so you know exactly what you're getting before you start.
A Real Person Is Standing By
This used to be standard in the software industry. Now it's rare. EasySite has offered live telephone support since 2005, and we've never stopped. When you contact us by phone or email, a human will get in touch to give you the help you need.
Let Our Team Build It For You
Short on time? EasySite also offers professional, done-for-you help — our team can build your site for you, so you can focus on running your business. Reach out and we'll take it from there.
See What Our Satisfied Customers Have to Say About EasySite
"Creating a website using EasySite was a breeze, even though I knew nothing about coding. I added the pictures and content myself, if I can do it, you can too, it's so easy. Guys, "I'm telling you that the best way to build a website is to use EasySite."
Clark Bartram
Small Business Owner - CBX
“I just want to let you know we went crazy trying to find out how to create a website until we found EasySite. EasySite is a great way to learn how to create your own website, no coding, just add your pictures and content and publish. Thanks EasySite.”
Sam Felicia
Small Business Owner
"Being a small business owner, I needed a website and built a website using EasySite. She found it really easy to use and customer service is great. She even lets her daughter use it for a personal website."
Karyn
Small Business Owner
Frequently Asked Questions
Find answers to your questions about EasySite support and more.
Email Support
Is support included with my EasySite subscription?
Yes. Phone and email support are available to all EasySite subscribers. Professional done-for-you help is also available if you'd like our team to build your site for you — reach out to learn more.
How quickly does EasySite's support team respond?
Phone support is available to connect with a team member during business hours. Email support generally responds within 1-2 business days.
Can EasySite's team build a site for me even if I've never used the platform?
Absolutely. Our done-for-you service is designed for exactly that scenario. Just tell us about your business — or connect your Google Business Profile — and we'll handle the rest. You'll review and approve the site before it goes live.
What if I need help after my site is published?
Support doesn't end at launch. Whether you need to make a change, troubleshoot an issue, or figure out how to add a new feature six months down the road, our team is still here. Ongoing support is a core part of what you're paying for.
Trusted by 500k+ users around the world since 2005.
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It's That Easy.
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